Our office is closed under present COVID restrictions but we will monitor emails and answerphone messages as much as we can.
What to buy at Auction?
Items for sale will appear in our paper catalogue and also on our website approximately 10 days before the auction. We can send you an email notification as soon as each new catalogue is available if you subscribe using the link on our home page. It is easy to cancel at any time by using the unsubscribe link in each notification.
We are open for viewing on the Saturday (10am to 1pm), Wednesday & Thursday (10am to 4.30pm) preceding auctions.
If you are interested in a lot but have not viewed it in person, you may find it useful to request further images and/or a condition report.
How to buy at Auction
Bidding in Person: (Bidding is person is currently suspended.)
You will need to register your details prior to the sale and obtain a bidding number. Raise your number when you wish to bid and wait for the auctioneer to acknowledge you. If anyone else wishes to acquire the lot, they will bid against you by the same means. The auctioneer will continue taking ever-increasing bids from each interested party until all but one person drops out. The final bidder is the successful buyer and the auctioneer indicates that the lot is sold by knocking down his gavel on the rostrum and declaring the hammer price.
Please return your bidding number when you leave the saleroom.
Absentee or Commission Bids:
If you are not attending the auction in person, you may bid by completing a bidding slip and a member of staff will try to secure the item for you at the lowest possible price, and not exceeding your maximum. Bidding slips can be submitted online, emailed or posted to us but must be received by 5pm the evening before the auction to be certain of inclusion.
If you are unable to attend the auction we may be able to arrange a telephone bid. A porter will call you a few lots before the one you are interested in and you will be able to bid live by telephone. Please note that we have limited telephone lines and thus telephone bids may be reserved for more expensive items. In requesting a telephone bid, you are agreeing to a maiden bid of the bottom estimate which we will bid for you even if we are unable to contact you for any reason. Further bids will only be made with your direct request. To book your telephone bid please call the office on 01730 233933 to register. We will need your full name, address, telephone number and debit card details.
You may now listen and watch our auction from the comfort of your own home via Easylive. You will need to register with them to bid in this way and you can opt to pay a flat fee for this service, or a straight 3% on the hammer price. Please follow the link below:
After the Auction
How do I know if my bid has been successful?
To find out if your bid has been successful, visit the Results page after the sale, which will show the hammer price of every lot. We will also send out an invoice by email by the end of the day of the auction, together with the results of all the lots you for which you have left a bid.
How may I pay for my successful bids?
We accept payment by cash, debit card (customer present chip & pin or up to £200 by telephone) or bank transfer.
We do not accept credit cards or cheque payment.
NON UK BUYERS: We cannot offer any shipping and accept payment only via Bank transfer. Please add an extra £7 to cover bank conversion fees. We have noticed overseas buyers making successful payment via Transferwise. We cannot specifically recommend and have no affiliation with this Company; but it may be worth looking at if transfer from your bank to the UK is difficult.
When can I collect my items?
We are open for collection Monday to Friday 9.30am to 4.30pm. Collection is by appointment; simply let us know the date and approximate time you wish to collect and we will have your goods ready for you. Lots must be paid for and removed from the saleroom within one week of the auction.
Do you offer a delivery service?
Recommended agents for packing and shipping
Small light items such as Jewellery: We can post these for you via Royal Mail Special delivery bags (which we keep in stock) for £15+ VAT (£18) - within the UK only. If you wish us to do this we require an email from you requesting us to do so, specifically accepting liability & insurance. We do not undertake to pack items, just put them with a little bubble wrap into the bag, so do not request this service if your lot could get dented or otherwise damaged by this method of postage. Once we have received your email and payment we will post as soon as we can. We can supply the special delivery reference number on request but cannot participate in any arising claims with Royal Mail you may have regarding your delivery. Alternatively, please contact one of the following who can provide professional delivery services:
Box-able items: (Silver & Jewellery, Works of Art, Collectables, Small Furniture, Paintings etc)
Part & Parcel 01252 545 email@example.com
Mail boxes (Winchester) 01962 622133 firstname.lastname@example.org
Mailboxes (Guildford) 01483 453131 https://www.mbe.co.uk/auction/auctionhouse/jacobs_and_hunt/452
Hampshire deliveries: Terry Gilbert 07885 463723
James Gilding Transport: (Leicester based) 07807 132783 jg-transport.co.uk
Country Logistics: (East Sussex based) 01892 610506 / 07929 351023